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Delivery & Returns

Free Shipping – Terms & Conditions

At A-MoDe, we’re committed to giving you the most for your money, the most convenient and most affordable. That’s why everything you buy ships FREE !


Free Shipping Details:      

  • Global Free shipping offer is available except some special countries do not applied;

  • If you return your purchase, then the cost of shipping will be deducted from any refund or credit;

  • Products will be shipped via economy ground and will arrive within 7-14 business days(HongKong 2-3days);

  • Free Shipping may not be combined with other offers or discounts;

  • Customs duty, import tax and any local clearance fees do not included.


Delivery & Returns

A-MoDe is committed to delivering an exceptional customer experience. We encourage you to contact us with any questions or concerns prior to placing your order.

 

DELIVERY

For all orders, processing and verification times range from 1 to 3 business days before an order ships.  Additional time may be required during promotional periods and holidays.  You will receive an email with tracking information once your order has shipped.

Orders delivered internationally will be shipped via 4PX Express

4PX : https://track.4px.com/#/

Please be advised that we cannot make any changes to the shipping address once an order has shipped.  Additionally, we do not ship to P.O. Boxes.

 

CANCELLATIONS

Our fulfillment process begins immediately after an order is received, so we are unable to accommodate cancellation requests.  All confirmed orders will be subject to our standard return policy.

In the event that an item becomes unavailable, A-MoDe Ltd. reserves the right to cancel your order or items within your order at any time.  We will provide a full refund, back to your original form of payment.  You will be notified via email of any orders or items we cannot fulfill and have refunded.

 

RETURNS

How to return

As part of our commitment to reducing our environmental impact, our return instructions are paper free. This benefits our customers, our people and our planet.

We recommend you return your items using the packaging your order arrived in. If you're unable to do this, please find a suitable alternative. Make sure any designer boxes or cases that came with your order are also protected within your returns packaging. If you return your item without protecting the designer boxes or cases that came with your order, you may not receive your refund.

 

RETURN POLICY

All returned items must adhere to our return policy for a refund to be processed:

- Items must be unworn, unused, unwashed and in the original condition received.

- Labels on products must be intact.If removed, the item will not comply with the returns policy and will not be refunded.

- Return requests must be submitted within 3 days of the delivery date, and item(s) must be shipped back within 7 days of an approved request.  Items that do not comply or are sent outside of this window are subject to refusal and may sent back to you.

If you believe you have received a damaged or defective item, or there has been a fulfillment error, please reach out to info@a-mode.hk, and our Customer Care team will be happy to assist.

 

REFUNDS

Please allow up to 10-14 business days once your return has arrived back to us to inspect and authenticate the items(s) and process your refund.  Refunds will be issued to the original payment method, excluding original shipping charges.